Frequently asked questions
The questions we get most often before a purchase.
- Are the prices I see final?
- Published prices are reference prices. When we confirm your order we send you the final amount, the VAT treatment and the freight cost to your city in writing, before anything is charged.
- Can I pay online?
- We are finalising the Colombian payment gateway integration. For now you complete the order in the shop and we reply with the confirmation and the available payment methods.
- How much is shipping?
- It depends on the destination city and the weight and dimensions of the machine. We quote it when confirming the order; nothing is charged before you accept that quote.
- Do attachments fit any machine?
- No. PRO-22 attachments are built for specific PRO-22 machines and do not fit other manufacturers’ equipment. Every attachment states exactly which machines it fits.
- Which attachments does the G1000 mini excavator take?
- The PRO-22 G1000 takes buckets in several widths, a tilting bucket, augers, a hydraulic breaker, a rake, a ripper, mechanical and hydraulic thumbs and quick couplers. They are all listed on the machine page.
- Do you sell parts for machines I already own?
- Yes. We carry the full PRO-22 spare parts and consumables programme. Send us the model and serial number and we will confirm the correct reference.
- Do you deliver throughout Colombia?
- Coverage depends on the heavy-freight carrier available in each region. Send us your city and we will confirm coverage and the estimated lead time.
- Can you invoice my company?
- Yes. Give us the company name and NIT when ordering, or write to us and we will arrange invoicing before dispatch.