Privacy policy
What data we process, why, and what your rights are.
Data controller
COWoRKX is the controller of personal data collected in this shop. For anything concerning your data, write to nedcoldelta@outlook.com. Full identification and address details of the controller will be published here once commercial registration is complete.
Legal framework
Personal data is processed in accordance with Law 1581 of 2012 and Decree 1377 of 2013, which govern personal data protection in Colombia, under the supervision of the Superintendencia de Industria y Comercio.
What we collect
- Contact details you provide: name, email address and phone number.
- Delivery and invoicing details: address, city, department and, where applicable, company name and NIT.
- The content of the enquiries you send us.
- Basic technical browsing data needed for the shop to function.
What we use it for
- Processing, confirming and dispatching your order.
- Answering your enquiries and providing technical and after-sales support.
- Meeting legal, accounting and tax obligations.
- Sending commercial communications, only where you have authorised this.
Your rights
You may access, update and correct your personal data, request proof of the authorisation given, be informed how your data has been used, withdraw your authorisation, or request deletion where applicable. To exercise any of these rights, write to nedcoldelta@outlook.com.
Retention and third parties
We keep your data for the duration of the commercial relationship and for the periods required by Colombian tax and commercial rules. We share data with third parties only where necessary to provide the service (for example the carrier delivering your machine, or the payment provider), or where required by law.